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Have a great Welcome to the HP Support Community! I’m here to help. Please click “ Accept as Solution” if you feel my post solved your issue, it will help others find the solution.Ĭlick on the YES button to reply that the response was helpful and/or to say “Thank You”. Hope this helps! Let me know how it goes. Refer to - Connecting an HP Printer Using Wi-Fi Protected Setup (WPS) Try using the WPS method to connect the printer In this method, we will modify the WiFi network connection settings and try the static IP to make it work by using the following steps: Go to your phone Settings and tap on WiFi option. If using WEP or WPA-PSK+FT change it to WPA-PSK

This printer supports WPA encryption, check if the router is on the same encryption method.

In this case, contact your Internet service provider to assign different names to both networks.

If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network.

Make sure the printer and the PC are connected to the same wireless network.

Also get steps to connect to wi-fi and wireless direct printing.

Restart the router, the printer, and the PC Get the guidelines for HP Envy 5640 Wireless Setup to connect printer wireless with windows and mac.

I understand the printer is not accepting the new wireless password. Not sure if any info above is of any help I will be working on it all day tomorrow too if I figure it out I will post.Welcome to the HP Support Community! I’m here to help. The 802.1X documentation on this printer is very limited. Same Model of HP Printer have tried 3 different Firmwares currently using the same as you 20150410. I really dont want my VC set to Mac Auth first so I put it back. If I change the VC to Mac Auth first I can get a valid Mac auth in ClearPass but 3 seconds later it gets a reject.

Not sure if there is a bit limit or encryption type limit. It Says PEM/base 64 which is what I have tried numerous. I started with the self signed Aruba Cert then when we got our signed Cert now I am unable to install the Public Cert from GoDaddy into the printer, the printer gives an invalid format error. The error "Client does not support configured EAP methods" I get whether a Certificate is installed or not. I have tried populating the usename and password with the Mac address and no luck.

MAC-AUTH: Password in request doesn't match username. If I try and connect with Mac Auth ClearPass complains about the Password being empty which triggers the following error How to resolve Wireless Network connection Problem When use hp printer or scanner Try these recommendations and procedures to help troubleshoot and avoid wireless connectivity issues. I get that same error as you if I try connecting using a local database user name and password.